Terms of Service

1. Introduction

Welcome to MyOpenClaw.cloud ("Service", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our managed AI assistant hosting platform, including any related websites, applications, and services.

By creating an account or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Service Description

MyOpenClaw.cloud provides managed hosting for personal AI assistant instances. Our Service includes:

• Provisioning and hosting of OpenClaw AI assistant instances
• Custom subdomain allocation (username.myopenclaw.cloud)
• Integration with messaging platforms (WhatsApp, Telegram, Slack, Discord, etc.)
• Dashboard access for instance management and monitoring
• Automatic updates, backups, and security patches

3. Account Registration

To use our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized access to your account
• Accept responsibility for all activities that occur under your account

You must be at least 18 years old to create an account and use our Service.

4. Username Policy

When you claim a username for your subdomain, you agree that:

• The username must be between 4-32 characters, start with a letter, and contain only lowercase letters, numbers, and hyphens
• You will not claim usernames that infringe on trademarks, impersonate others, or contain offensive content
• We reserve the right to reclaim or reassign usernames that violate these policies or remain inactive for extended periods
• Usernames are assigned on a first-come, first-served basis

5. Subscription and Payment

5.1 Subscription Plans

We offer monthly subscription plans starting at $29/month. Plan details, including resource allocations and features, are available on our pricing page and may be updated from time to time.

5.2 Billing

Payment is processed through our third-party payment provider, Polar.sh. By subscribing, you authorize us to charge your payment method on a recurring monthly basis until you cancel.

5.3 Cancellation and Refunds

You may cancel your subscription at any time through your account settings or billing portal. Upon cancellation:

• Your access continues until the end of the current billing period
• Your instance will be paused (not deleted) when the subscription ends
• No refunds are provided for partial months or unused time
• You may reactivate your instance by resubscribing within 30 days

6. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws, regulations, or third-party rights
• Generate, store, or transmit illegal, harmful, or offensive content
• Engage in spam, phishing, or other deceptive practices
• Attempt to gain unauthorized access to other systems or accounts
• Interfere with or disrupt the Service or its infrastructure
• Reverse engineer, decompile, or attempt to extract source code
• Use the Service for any purpose that competes with MyOpenClaw.cloud
• Resell, sublicense, or provide access to the Service to third parties without authorization

We reserve the right to suspend or terminate accounts that violate this policy without prior notice.

7. Hosting Service Scope and Third-Party Software

MyOpenClaw.cloud is a hosting service only. We provide managed infrastructure to run OpenClaw, an open-source AI assistant software developed and maintained by third parties. You acknowledge and agree that:

• We do not develop or control OpenClaw software. The OpenClaw project is subject to its own license and terms. Please review the OpenClaw project documentation for details.
• AI responses are generated by third-party models. We have no control over AI outputs and make no guarantees about accuracy, appropriateness, or reliability of AI responses.
• You are solely responsible for your use of the AI assistant. This includes all content you input, conversations you have, and any actions you take based on AI responses.
• Third-party integrations are your responsibility. When you connect WhatsApp, Telegram, Slack, Discord, or other platforms, you must comply with those platforms' terms of service and usage policies.
• API keys and credentials you provide are your responsibility. Any API keys (OpenAI, Anthropic, etc.) you configure in your instance are subject to those providers' terms and billing.

We disclaim all liability for issues arising from the OpenClaw software itself, third-party AI providers, or messaging platform integrations. Our responsibility is limited to providing reliable hosting infrastructure.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

You retain ownership of any data you input into your AI assistant instance. By using the Service, you grant us a limited license to store, process, and transmit this data solely for the purpose of providing the Service.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance (with reasonable advance notice)
• Emergency maintenance or security updates (without notice)
• Third-party service outages beyond our control
• Force majeure events

10. Intellectual Property

The Service, including its design, features, and underlying technology, is owned by MyOpenClaw.cloud and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose.

"MyOpenClaw" and related logos are trademarks of MyOpenClaw.cloud. You may not use these marks without our prior written consent.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MYOPENCLAW.CLOUD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13. Indemnification

You agree to indemnify, defend, and hold harmless MyOpenClaw.cloud and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

14. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion. Upon termination:

• Your right to use the Service immediately ceases
• We may delete your account and associated data after a reasonable retention period
• You remain responsible for any outstanding fees or charges

15. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Contact Information

For questions about these Terms, please contact us at:

Email: legal@myopenclaw.cloud
Website: https://myopenclaw.cloud